Terms of service

1. About us

One Stop Slop, available at onestopslop.store, is operated by Dovetail Trading Company LLC. In these Terms, “we,” “us,” and “our” refer to Dovetail Trading Company LLC.

These Terms govern purchases from and use of our online store. Please read them together with our Shipping Policy, Return & Refund Policy, and Privacy Policy before placing an order.

We currently accept orders for delivery only to eligible addresses within the United States.

2. Using our store

You must be legally able to enter into a binding purchase agreement or have appropriate permission from a parent or legal guardian.

You agree to provide accurate contact, billing, and shipping information and to use only payment methods you are authorized to use.

You may not use our store for fraud, unlawful activities, infringement of others’ rights, distribution of malicious software, or interference with the operation or security of the website.

3. Products and descriptions

Our products are made to order and manufactured and shipped by third-party production and fulfillment partners.

Please review the product description, dimensions, available options, and care instructions before purchasing. Colors may appear slightly different depending on your screen and the printing process. These reasonable variations do not excuse defects or products that materially differ from their descriptions.

Only the options expressly offered on a product page are available. Order notes or messages do not create an agreement to provide additional customization.

4. Prices, payment, and availability

Prices are listed in U.S. dollars. Applicable taxes and any other disclosed charges are shown at checkout before you complete your purchase.

Prices and availability may change for future purchases. We will not increase the amount charged for an existing order without your agreement.

We may decline or cancel an order because of unavailable products, a material pricing or listing error, suspected fraud, payment problems, or legal restrictions. If we cancel an order after collecting payment, we will notify you and refund the amount paid for the canceled items, including applicable taxes and charges.

5. Cancellation and order changes

Because products are made to order, please contact support@dovetailtradingcompany.com immediately if you need to request a cancellation or change.

We can accept a voluntary cancellation only if we are able to stop the order before production. Requests are not guaranteed, and an order is not canceled until we confirm cancellation.

Once production begins, we do not accept voluntary cancellations or changes. This does not limit cancellation, refund, or other rights available under applicable law, including rights relating to shipment delays.

Approved cancellations will be refunded to the original payment method.

6. Production and shipping

Orders normally ship within 3–5 business days after payment is confirmed. Business days exclude weekends and holidays. This period covers production and dispatch; delivery time after dispatch is additional and depends on the destination and carrier.

We offer free standard shipping with no minimum purchase to eligible U.S. destinations available at checkout.

Orders containing multiple products may ship in separate packages and arrive on different days. There is no additional standard shipping charge for these separate shipments.

If we cannot ship within the stated timeframe, we will notify you and provide the delay, cancellation, and refund options required by applicable law.

Please review our Shipping Policy for additional information. Contact us if your order is missing, damaged, or experiencing a delivery problem.

7. Returns, defects, and refunds

Except where required by applicable law, we do not accept returns or exchanges because you changed your mind, selected the wrong size or color, or no longer want the product.

We provide appropriate remedies for products that arrive damaged, broken, defective, materially different from their description, or incorrect because of an error on our part.

Please report these problems within 30 days of delivery by emailing support@dovetailtradingcompany.com with your order number, a description of the issue, and clear photographs where possible.

Eligible claims will be resolved through a replacement at no additional cost or a refund, as appropriate and consistent with applicable law. Contact us before returning any product. If we require a return for a qualifying claim, we will provide instructions and cover return shipping.

Our Return & Refund Policy provides further details. The reporting period and other provisions of that policy do not limit rights that cannot legally be excluded.

8. Intellectual property

Store branding, website content, and product artwork are owned by us or used with permission where applicable. Purchasing a product does not grant a license to reproduce its artwork or use our branding commercially.

Nothing in these Terms restricts uses permitted by applicable law.

9. Privacy and third-party services

Our Privacy Policy explains how personal information is collected, used, and shared.

Our store uses Shopify and other service providers for functions such as payment processing, production, and delivery. Separate terms may apply when you choose to use a third-party service. Those terms do not remove our obligations to you as the seller.

10. Website availability and liability

We take reasonable steps to keep the website accurate and functioning, but uninterrupted or error-free access cannot be guaranteed.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from use of the website or purchase of products.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any liability that cannot legally be excluded or limited. Nothing waives applicable statutory warranties or consumer remedies. Where a limitation is prohibited by law, it does not apply.

11. Governing law and disputes

These Terms are governed by Michigan law and applicable federal law, subject to any mandatory consumer protections that apply to you and cannot be waived.

If you have a concern, please contact us so we can attempt to resolve it. Contacting us first is encouraged but does not restrict your right to pursue available legal remedies.

12. Changes to these Terms

We may update these Terms by posting a revised version on our website. Changes apply prospectively. Purchases remain subject to the Terms in effect when the order was placed, unless a change is required by law or separately agreed to.

If any provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.